Each conference day started with a keynote:
Prof. Dr. Christiane Meierkord – chair of English Linguistics at Ruhr Universität Bochum
Keynote May 31
Drs Koenraad van Hasselt MBM – Managing Director Reputation Matters
Keynote June 1
Prof. Dr. Peter Kerkhof – chair of Customer Media, University of Amsterdam
Keynote June 2
- The abstracts of the keynotes are here (pdf).